LEAD TIMES and RUSH ORDERS
1. How long does it take for my orders to be ready?
The typical standard turnaround time for orders to be ready is 8 - 12 business days (Monday-Friday)
2. Does the 8-12 business days include shipping?
Great question. Simple answer, no. It does not include shipping. Our turnaround time is the time when we trace or design and go through an approval process, handmade production, quality control, safe packing, and guaranteed on-time shipping date. From there, it's up to the delivery service.
Sometimes, your orders can get done sooner, but always plan out for 12 business days if you aren't paying for a rush order.
If you are not in a hurry, we recommend using the Standard Lead Time option.
IN A HURRY? We gotchu!
We offer rush orders on selected products! Our rush order service takes 2 - 7 business days for processing and production. Rush Orders are immediately added into our design and production queue, receiving prompt and constant attention until your order is safely delivered.
We have a flat rate of P100 for a rush order. Please add our Rush Order Fee listing to your cart if you like to avail yourself of the rush service.
Rush Order Service is in business days and does not include Shipping Times to your destination. Here are the delivery estimates based on our location (Pampanga, Philippines):
- Luzon: Usually 1 - 3 days
- Visayas & Mindanao: 4 - 7 days
Please note that RUSH ORDER is only available to certain products.
Below is a list of rush eligible products:
|PRODUCT||RUSH TURNAROUND TIME|
|REF MAGNETS||NOT AVAILABLE|
|PILLOWS & KEYCHAIN||NOT AVAILABLE during peak season|
|APPAREL (T-shirt, Boxers, Pajama, Onesies, Socks)||
NOT AVAILABLE during peak season
|OTHER PRODUCTS (Face Mask, Pouch, Mouse Pad, Pet Bandana)||NOT AVAILABLE during peak season|
We can’t guarantee that we’ll be able to accept every single rush order we get. It all depends on our current workload, printing schedule, and other factors. We can promise you this: we’ll do our best to get you the products you need when you need them.
We treat your requested delivery date very seriously and our job is not complete until your order has been safely delivered.
If you are not sure if your items will be there on time, contact us so we can help you out!